Carers’ Helpline

Our helpline is often the first point of contact for carers looking for support or information.

Caring can be isolating, making it harder to find out about services or discuss difficult feelings.

Sometimes it’s easier to talk to someone outside your situation without feeling judged. You may be new to caring or have been caring for many years.

Our confidential helpline provides:

Emotional support and a listening ear

An opportunity to focus on your needs as a carer

Details of what support is available to carers

Information for professionals

Information about a wide range of services and how to access them

A chance to discuss changes in circumstances such as getting aids and adaptations or respite care

You may have a specific question or feel lonely and would like a chat.

You may not even know what to say when you phone. If so, we can help guide you through the conversation.

Our helpline opening hours are now Monday to Thursday 10am – 4pm. Outside of these hours our answer machine will pick up any messages, and we will get back to you as soon as possible.

Face to face appointments can also be arranged during these times. Please book via our helpline on 01204 363056 or by email at info@boltoncarers.org.uk